Terms of Service

1. Acceptance of Terms

Welcome to HastAI (the "Application" or "Service"). These Terms of Service ("Terms") represent a legally binding agreement between you ("User," "you," or "your") and Yash Rayjada, an independent developer operating under the brand name YBR Digital ("Developer," "we," "us," or "our"), regarding your usage of our mobile application and backend services.

By downloading, installing, or accessing the Service, you signify your agreement to be bound by these Terms, along with our Privacy Policy. If you do not accept these Terms, you must discontinue your use of the Application immediately.

These Terms apply to all users, including visitors, registered users, and subscribers, regardless of how you access or use the Service (mobile app, web views, or API integrations).

2. Eligibility

To use our Application, you must be at least 13 years of age (or the minimum legal age of consent in your region). If you are under 18 years of age, you represent that you have reviewed these Terms with your parent or legal guardian and that they consent to your use of the Service.

By using this Service, you represent and warrant that:

• You have the legal capacity to enter into a binding agreement.
• You are not barred from receiving services under the laws of your jurisdiction.
• You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

3. Service Description & Features

HastAI is an AI-powered palmistry and personal insight application that analyzes palm images using artificial intelligence to generate detailed reports. The Service includes, but is not limited to:

• Palm Profile Management: Create and manage palm profiles with personal details (name, gender, birth date, birth time and place) and upload left and right hand images for AI analysis.
• AI Palm Scanning: Automated palm line detection and analysis using Google Gemini AI models.
• Report Generation: Multi-section reports covering categories such as Personality, Career, Wealth, Love, Marriage, Family, Health, Life Timeline, Future Predictions, Lucky Elements, Hidden Talents, Challenges, Personalized Remedies, and more.
• Multi-Language Reports: Reports can be generated in multiple languages as selected by the user.
• Credit-Based System: Features are accessed using credits earned or purchased through the Application.
• PDF Export: Generated reports may be exported as PDF documents for personal offline use.
• Push Notifications: The Application may send push notifications regarding reports, promotions, and service updates.
• Referral Program: Users may earn bonus credits by referring others to the Application.

4. Accounts & Authentication

Certain core features, such as building palm profiles, generating reports, and buying credits, require you to create an account:

• Authentication: Account sign-up is completed securely via Google Sign-In. We collect your Google identifier (Google UID), name, email address, and profile picture URL. You agree to safeguard your credentials and take responsibility for all activities that occur under your account.
• Device Registration: When you sign in, the Application registers your device information (device ID, Android ID, brand, model, OS version, app version, carrier, and device type) to provide a personalized experience and manage push notifications.
• Palm Profiles: You are permitted to create palm profiles by inputting birth details and uploading palm images. You are responsible for ensuring the accuracy of all submitted birth details and that you have permission if creating a profile for someone else.
• One Account Per User: Each Google account may only be associated with one HastAI user account. Creating multiple accounts to exploit credits, referrals, or circumvent restrictions is prohibited.
• Account Security: You are solely responsible for maintaining the confidentiality of your authentication tokens. You must notify us immediately if you suspect any unauthorized access to your account.

5. AI & Palmistry Disclaimers

By using the Application, you acknowledge and agree to the following terms:

• No Professional Advice: The predictions and analysis reports do not constitute, nor are they intended to replace, professional medical, legal, psychological, financial, or career advice. You should always consult qualified professionals before making significant life decisions.
• No Guaranteed Predictions: The Application's outputs are based on pattern recognition algorithms and generative AI models. We do not guarantee the accuracy, completeness, or relevance of any predictions regarding future events, career outcomes, health conditions, relationships, or financial prospects. You assume full responsibility for any choices you make based on these reports.
• AI Limitations: AI models may produce inconsistent, inaccurate, or contradictory results across different scans or report generations. Results may vary based on image quality, lighting conditions, and the AI model's interpretation.
• Multi-Language Accuracy: Reports generated in languages other than English may exhibit variations in accuracy, phrasing, and cultural context due to the inherent limitations of AI translation and multilingual content generation. The English-language output is considered the primary reference version.
• Entertainment & Self-Reflection: Palmistry is a traditional practice without scientific validation. HastAI applies AI technology to this practice for purposes of entertainment, self-reflection, and personal curiosity. No claims of scientific accuracy or predictive certainty are made or implied.

6. Credit System Rules

The Application requires credits to trigger and generate palm reading reports. Credits are governed by the following rules:

A. Earning & Purchasing Credits

• Sign-Up Bonus: New users may receive a sign-up bonus of credits upon creating their account. The bonus amount is determined by the Application and may be changed at any time without notice.
• Referral Rewards: Users may earn promotional credits via the in-app Referral Program when referred users complete their first palm reading (see Section 8).
• Credit Packs: Users may purchase consumable Credit Packs via Google Play Billing.
• Subscription Credits: Subscribers receive a monthly allocation of credits as part of their plan.

B. Credit Deduction

• Report Generation: Credits are deducted when you initiate report generation. Each report category specifies the number of credits required. Credits are consumed once the generation process begins, regardless of whether you read the full report.
• Deduction Order: When credits are consumed, subscription credits are used first, followed by purchased credits (oldest first).

C. Credit Expiration

• Subscription Credits: Allocated as part of a recurring plan and will expire at the end of each billing period. Subscription credits do not roll over to the next billing cycle.
• Purchased Credits: Purchased via consumable Credit Packs and will remain valid for 1 year (365 days) from the date of purchase. Unused purchased credits will expire automatically after this 365-day period.
• Bonus & Referral Credits: Sign-up bonus and referral reward credits are treated as purchased credits and follow the same 365-day expiration policy.

D. Daily Report Limits

The Application may enforce a daily limit on the number of reports a user can generate per day. This limit is set by the administrator and may vary. If you reach your daily report limit, you will be notified and must wait until the following day to generate additional reports. Daily limits exist to ensure fair usage and system stability.

E. Negative Credit Balance

In certain circumstances (such as refund processing), your credit balance may become negative. If your wallet balance drops below zero, you will not be able to generate new reports until you purchase additional credits to restore a positive balance. Negative balances persist until resolved through new purchases.

7. Subscriptions & Billing

Subscriptions and consumable Credit Packs are purchased in-app through Google Play Billing and managed via RevenueCat:

• Billing Cycle: Subscriptions renew automatically at the end of each billing cycle (e.g., monthly or annually) unless you cancel auto-renewal before the renewal date.
• Free Trials: Certain subscription plans may offer a free trial period. If a free trial is offered, you will not be charged during the trial period. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. Free trial eligibility is determined by Google Play and is typically limited to one trial per user per subscription product.
• Cancellations: You can cancel your subscription at any time via the Google Play subscription management page. Access to subscription features and any remaining subscription credits will continue until the end of your current active billing cycle. No partial refunds will be issued for the remaining period.
• Billing Issues: If Google Play encounters a billing issue (e.g., expired card, insufficient funds), your subscription status will be marked as having a billing issue. Google Play may attempt to retry the payment. If the issue is not resolved, your subscription may expire and unused subscription credits will be forfeited.
• Price Changes: We reserve the right to modify subscription prices. Any price changes will take effect at the start of your next billing cycle following notice of the change. Continued use of the Service after a price change constitutes acceptance of the new pricing.
• Product Changes: If you upgrade or downgrade your subscription plan, the change will be processed according to Google Play's billing policies. Credit allocations will be adjusted accordingly for the new billing cycle.

8. Referral Program

HastAI offers a Referral Program that allows registered users to earn bonus credits by referring new users to the Application. The program is subject to the following rules:

• Referral Code: Each registered user is assigned a unique 8-character referral code upon account creation. This code can be shared with potential new users.
• Claiming a Referral: A new user can claim a referral code only once. Once claimed, the referral code cannot be changed or transferred.
• Reward Trigger: The referrer earns bonus credits only after the referred user generates their first palm reading report. Credits are not awarded simply for account creation.
• Reward Amount: The number of credits awarded per successful referral is determined by the Application and may be changed at any time.
• Maximum Referral Limit: There may be a maximum limit on the total number of successful referrals that earn rewards. Once this limit is reached, additional referrals will not earn credits.
• Anti-Abuse Rules:
  • Self-Referral: Users cannot enter their own referral code.
  • Circular Referrals: Mutual or circular referrals (where User A refers User B and User B refers User A) are strictly prohibited and will be rejected.
  • Fraudulent Referrals: Creating fake accounts, using automated tools, or engaging in any scheme to artificially inflate referral counts is prohibited. Violators may have their accounts suspended and all earned referral credits revoked.
• Program Availability: The Referral Program may be enabled or disabled by the Application administrators at any time without prior notice.

9. Refund & Credit Deduction Policy

Purchases made through Google Play are subject to Google's standard billing terms. To request a refund, you must apply directly through the Google Play Store. In the event that Google Play approves a refund request:

• The backend service will automatically process a refund event received via Google Play services and RevenueCat webhooks.
• The exact number of credits yielded by that purchase will be deducted from your wallet balance.
• If this deduction causes your credit balance to drop below zero, your wallet will show a negative balance until you purchase new credits or receive adjustments.
• Reports that were already generated using the refunded credits will remain accessible in your history but may not be regenerated.

10. Account Suspension & Termination

We reserve the right to suspend or terminate your account, temporarily or permanently, at our sole discretion, with or without prior notice, for any of the following reasons:

• Violation of any provision of these Terms of Service.
• Uploading inappropriate, offensive, illegal, or infringing content.
• Engaging in referral fraud, credit exploitation, or automated abuse.
• Attempting to reverse-engineer, hack, or exploit the Application's systems.
• Submitting fraudulent refund requests or engaging in chargeback abuse.
• Any behavior that we determine, in our sole discretion, is harmful to other users, the Application, or third parties.

Upon suspension:

• Your access to the Application will be immediately restricted. You will be shown a suspension notice with the reason (if provided).
• Your existing credits, reports, and palm profiles will be preserved but inaccessible during the suspension period.
• Active subscriptions are not automatically cancelled upon suspension. You are responsible for cancelling your subscription through Google Play if your account is suspended.

If you believe your account has been suspended in error, you may contact our support team at the address listed in Section 22.

11. Account Deletion

You may request deletion of your account and associated data at any time by contacting our support team. Account deletion follows a two-stage process:

• Soft Deletion (Stage 1): Upon request, your account and all associated data (palm profiles, reports, wallet, credit transactions, subscriptions, purchases, and referral records) will be soft-deleted. Soft-deleted data is hidden from active views and is no longer accessible through the Application. During this period, your data may be recoverable if you contact support within the grace period.
• Permanent Purge (Stage 2): After 30 days from the soft deletion date, all soft-deleted data is permanently and irreversibly removed from our systems. This includes:
  • Your user account and authentication records.
  • All palm profiles, including uploaded palm images from cloud storage.
  • All generated reports and report sections.
  • Wallet balances, credit transaction history, and purchase records.
  • Subscription records and renewal history.
  • Referral records.

12. PDF Export & Content Sharing

The Application allows you to export generated reports as PDF documents for personal, offline use. By using this feature, you agree to the following:

• Personal Use Only: Exported PDFs are intended for your personal reference and self-reflection. You may share PDF exports privately, but you may not commercially distribute, resell, or publicly publish the generated content.
• No Warranty on Exported Content: The same disclaimers that apply to in-app reports (Section 5) apply equally to exported PDFs. Exported content does not constitute professional advice.
• Your Responsibility: Once a report is exported and leaves the Application, you are solely responsible for how the content is used, distributed, or interpreted by others.
• Third-Party Sharing: If you share exported reports with third parties, you are responsible for ensuring you have the consent of any individuals whose palm profiles appear in the report.

13. Report Feedback & Issue Reporting

The Application allows you to report issues with generated reports. By submitting feedback:

• You may select an issue category and provide optional written feedback for each report.
• Each report may only have one issue submission. Once an issue is reported for a report, it cannot be modified or resubmitted.
• Reported issues are reviewed internally to improve the quality of AI-generated content. We do not guarantee that specific issues will be addressed or that reports will be regenerated.
• Reporting an issue does not entitle you to a credit refund or replacement report.
• Feedback you submit may be used anonymously to improve our AI models and service quality.

14. Intellectual Property

The Service, including the application source code, backend modules, graphic designs, databases, AI prompts, report templates, and general branding, is the exclusive property of HastAI and its licensors. You are granted a limited, non-exclusive, non-transferable, and revocable license to access the Application for your personal, non-commercial use.

You may not:

• Copy, modify, distribute, sell, or lease any part of the Service.
• Reverse-engineer, decompile, or attempt to extract the source code of any part of our systems.
• Reproduce or redistribute AI-generated report structures, prompt templates, or section configurations.
• Use the HastAI name, logo, or branding without prior written consent.
• Scrape, crawl, or use automated means to extract data from the Application.

User Content: You retain ownership of the palm images and personal information you upload. By uploading content to the Service, you grant HastAI a limited license to process and analyze your content solely for the purpose of providing the Service.

15. Prohibited Conduct

When using the Service, you agree not to:

• Upload palm images containing explicit content, violence, nudity, or images that infringe on intellectual property or third-party rights.
• Upload images that are not genuine palm photographs (e.g., AI-generated hands, drawings, photographs of objects).
• Attempt to bypass security features, exploit the credit wallet service, or submit automated request floods.
• Create multiple accounts to exploit sign-up bonuses, referral rewards, or circumvent daily report limits.
• Share, sell, or transfer your account, credits, or referral codes for commercial gain.
• Use the Application for any unlawful or unauthorized purposes.
• Interfere with or disrupt the integrity or performance of the Service or its related systems.
• Attempt to access another user's account, data, or reports without authorization.
• Use the Application's reports to provide professional advice (medical, legal, financial, or psychological) to others.

16. Service Availability & Maintenance

We strive to maintain the availability and reliability of the Service, but we do not guarantee uninterrupted or error-free operation. The Service may be subject to:

• Scheduled Maintenance: We may temporarily suspend the Service for maintenance, updates, or improvements. When possible, we will provide advance notice via in-app maintenance screens or push notifications.
• Unscheduled Downtime: The Service may experience temporary outages due to server issues, third-party service failures (e.g., Google Cloud, Firebase, Cloudflare), network disruptions, or unforeseen technical difficulties.
• Force Majeure: We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, wars, terrorism, riots, power failures, internet outages, or cyberattacks.
• Minimum Version Requirement: The Application may enforce a minimum app version. If your app version falls below the required minimum, you may be required to update before continuing to use the Service.

17. Limitation of Liability & Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• HastAI, its developers, directors, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, personal goodwill, or business opportunities, resulting from your use of or inability to use the Service or its predictions.
• Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you have actually paid to us in the twelve (12) months preceding the claim.
• We do not warrant that the AI-generated content will be accurate, complete, timely, or suitable for any particular purpose.
• We are not responsible for any decisions you make based on the Service's reports or predictions.

18. Indemnification

You agree to defend, indemnify, and hold harmless HastAI, Yash Rayjada (operating as YBR Digital), and any associated agents, contractors, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from:

• Your use of and access to the Service.
• Your violation of any provision of these Terms.
• Your violation of any third-party right, including intellectual property, privacy, or other proprietary rights.
• Any content you upload, submit, or transmit through the Service.
• Any claim that your uploaded content caused damage to a third party.

This indemnification obligation will survive the termination of these Terms and your use of the Service.

19. Modification of Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. When we make changes:

• The updated Terms will be posted on this page with a revised "Last Updated" date.
• For material changes, we may notify you through in-app notifications, push notifications, or email (where available).
• Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms.
• If you do not agree with the modified Terms, you must discontinue your use of the Service and may request account deletion.

It is your responsibility to review these Terms periodically for updates.

20. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved as follows:

• Informal Resolution: Before initiating any formal proceedings, you agree to first attempt to resolve the dispute informally by contacting us at the email address listed in Section 22. We will attempt to resolve the matter within 30 days.
• Jurisdiction: If informal resolution fails, any disputes shall be submitted to the exclusive jurisdiction of the competent courts located in India.
• Class Action Waiver: To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action.

21. Severability & Entire Agreement

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and HastAI with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral.

Waiver: The failure of HastAI to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by HastAI.

Assignment: You may not assign or transfer these Terms or your rights hereunder without the prior written consent of HastAI. HastAI may freely assign these Terms without restriction.

22. Contact Information

If you have any questions, feedback, or concerns regarding these Terms of Service, please contact our support team:

• Email: info@ybrdigital.in
• Website: https://ybrdigital.in

We will endeavor to respond to all inquiries within a reasonable timeframe.